Last updated: September 02, 2025
This Privacy Policy explains how spotlitehub (“SpotliteHub”, “we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our website and services. We act as the data controller for the processing described here.
1) Who we are & how to contact us
Data controller: spotlitehub. Contact: info@spotlitehub.com.
2) What data we collect
- Account & Profile Data: name, email, username, password hash, profile bio, photos, links, agency details.
• Transaction Data: subscription plan, billing status, Stripe customer/subscription IDs, payment confirmations (we do not store full card/bank details).
• Usage & Device Data: log files, IP address, device identifiers, browser type, pages viewed, referring URLs, time stamps.
• Cookies & Similar Technologies: used for essential functions, analytics, and (if enabled) marketing.
• Communications: messages you send to us, support requests, abuse reports.
3) Why we process your data (legal bases)
- To provide and operate the Service (contract performance).
• To process payments and manage subscriptions (contract performance).
• To secure and maintain the Service, prevent fraud/abuse (legitimate interests).
• To communicate with you about your account and changes (contract/legitimate interests).
• To comply with legal obligations (e.g., tax, accounting, lawful requests).
• With your consent: optional analytics/marketing cookies, newsletters.
4) How we share data
We share personal data with: (a) payment processor (Stripe), (b) hosting and infrastructure providers, (c) email & CRM tools, (d) analytics providers, (e) professional advisors, and (f) authorities when legally required. We require vendors to process data under appropriate contracts and security measures.
5) International transfers
If personal data is transferred outside your region, we use lawful transfer mechanisms such as the EU Commission’s Standard Contractual Clauses and additional safeguards as needed.
6) Retention
We keep personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the data category and our statutory obligations.
7) Your rights
Under applicable law (e.g., GDPR), you may have rights to access, rectify, erase, restrict processing, object, and data portability. You may also withdraw consent where processing is based on consent. To exercise rights, contact info@spotlitehub.com. You also have the right to lodge a complaint with your local supervisory authority.
8) Security
We implement technical and organizational measures to protect personal data (e.g., encryption in transit, access controls, backups). However, no system is 100% secure; you use the Service at your own risk.
9) Children
SpotliteHub is not intended for individuals under 18. We do not knowingly collect personal data from children under 18. If you believe a minor has provided data, contact us to delete it.
10) Automated decisions
We may use automated rules, for example to hide profiles upon payment failure or policy violations. You can request human review where required by law.
11) Cookies
We use cookies for essential functionality, analytics, and (if enabled) marketing. You can manage preferences via our cookie banner/settings. For details, see our Cookie Policy.
12) Changes to this Policy
We may update this Policy from time to time. Material changes will be notified on the site and/or via email. Continued use of the Service after changes indicates acceptance.
13) Contact
All privacy inquiries must be sent to: info@spotlitehub.com.